WHITELIST US

Unsolicited, unwanted advertising e-mail, commonly known as ‘spam’, has become a big problem.

 

It’s reached such proportions that most e-mail services and Internet Service Providers (ISPs) have put some sort of blocking or filtering system in place or begun relying on self-proclaimed blacklists to tell the good guys from the bad. We applaud their intention to protect you from spam, but everyone agrees that the current systems for stopping spam are far from a perfect solution.

 

They, too, often block e-mail that you’ve requested, but that fits somebody’s idea of what spam looks like. The more responsible anti-spam companies and activists are working hard to cut down on these ‘false positives’, but in the meantime, you might unexpectedly find you’re not getting all the e-mails. 

 

As it happens, there’s something you can do to keep the e-mails you value from falling into the false positive trap.

 

You can fight the blacklists with a ‘whitelist’. Whitelist preferred emails / domains right at the start, before your delivery is interrupted.

 

Of course, every e-mail system is different. Below are instructions for some of the more popular ones, including AOL, Yahoo, Outlook (Hotmail), Gmail, Outlook Express, Mac OS X (Apple Mail), Thunderbird, and Comcast. If yours isn’t here, please contact your ISP’s customer service department for their instructions.

Outlook Express

To ensure that you continue to get your e-mails from us, please add our e-mail address to your Microsoft Outlook Express Address Book. Microsoft Outlook has made it easier than ever to do this… Here’s how in 3 easy steps.

  • Under the “Junk” menu at the top left, select Junk E-Mail Options.

  • Go to the safe senders tab and click Add.

  • To ensure that you receive all our emails, simply add the domain name (@petrinagroup.com) and click OK.

You’re all done! You will now receive your issues with no disruption. Thank you for whitelisting us.

AOL

To ensure that you continue to get your e-mails from PGI, please add our e-mail address to your AOL Address Book. AOL has made it easier than ever to do this… Here’s how in 3 easy steps.

  • Login to AOL Web Mail and on the left side click on “Contacts.”

  • In the top left menu bar, click on New Contact.

  • Enter Email address in the from line of the email into the email field. Then click, Add Contact. You do not need to change the first name, last name or phone fields.

You’re all done! You will now receive your issues with no disruption. Thank you for whitelisting us.

Yahoo!

To ensure that you continue to get your emails from PGI, please add our e-mail address to your Yahoo! Address Book. Yahoo! has made it easier than ever to do this…

  • Select the Contacts tab in the top left menu bar and click “+New Contact”.

  • Enter Email address in the from line of the email into the email field. Then click, Save. You do not need to fill in the other fields.

  • Check your Spam folder: Periodically check your Spam folder to ensure that you do not miss a message.


– You can move a message from the Spam folder to your Inbox: Check the checkbox beside the message and select the Not Spam button. (For Classic Mail, select Move | Inbox.)


– Using Not Spam “educates” their filtering system: By sending these examples to Yahoo! for review, it will increase the effectiveness of Yahoo! Mail’s filtering system.

  • Create a filter: Create a filter for a specific sender if you want to ensure that their messages will always appear in your Inbox.


– Filters automatically sort your incoming messages into the folders of your choice, according to rules that you set up.


– With filters, you won’t need to read through each message and decide where to put it.


– For more information on how to set up filters, see the help article about setting up filters or our tutorial to learn more about how to use filters to sort incoming mail.

 

You’re all done! You will now receive your issues with no disruption. Thank you for whitelisting us.

Outloook (Hotmail)

To ensure that you continue to get your e-mails from PGI, please add our e-mail address to your Outlook Address Book. Outlook has made it easier than ever to do this… Here’s how:

  • Simply open the email from which you with to add the contact and click “Add to Contacts” located at the top of the email right next to the From line.

 

You can also mark any emails in your “Junk” folder as “Not Junk.” Simply open an email from PGI in your Junk folder and click “Not Junk” in the toolbar at the top of the page.


You’re all done! You will now receive your issues with no disruption. Thank you for whitelisting us.

Gmail

To ensure that you continue to get your e-mails from PGI, please add our e-mail address to your Gmail Address Book. Gmail has made it easier than ever to do this… Here’s how:

  • Simply open an email in your Spam folder and click the drop-down menu on the right-hand side of the email. In this menu, select Add … to Contacts List”

 

You can also mark any email from us that is in your spam folder as “Not Spam”. Simply open the email in the spam folder, and click Not Spam at the top of the page.

Mac OS X (Apple Mail)

To ensure that you receive all PGI emails, you can put a complete domain on your Mac OS X Mail white list:

  • Select Mail | Preferences… from the menu in Mac OS X Mail.

  • Go to the Rules category.

  • Click Add Rule.

  • Type a Description:“@petrinagroup.com”.

  • Make sure the criteria reads: If any of the following conditions are met: From Ends with.

  • Enter the domain name you want to whitelist after Ends with.

    • You can add an ‘@’ sign before to make the filter more specific. To whitelist all mail from the “petrinagroup.com” domain type “@petrinagroup.com”).

    • Of course, you can filter multiple domains with one rule. Click the plus sign next to the last condition and add another domain with the same criteria. Maybe add the additional name to the rule Description, too.

  • Make the actions read: Perform the following actions: Move Message to mailbox: Inbox.

    • You can also choose a different target folder, of course.

  • Click OK.

  • Make sure the rule is executed before other rules that might act on the same message for other reasons by dragging it near the top of the rules list.

    • If you have a filter that color-codes certain messages based on keywords in the subject, for example, make sure the domain whitelist rule is above that labeling rule.

  • Close the Rules window.

 

You’re all done! You will now receive your issues with no disruption. Thank you for whitelisting us.

Mozilla Thunderbird

To whitelist in Thunderbird, you will need to add www.petrinagroup.com to your address book, and then set up your Thunderbird Junk Mail Controls to whitelist your address book.

  • First, check your Junk folder. If you find email from PGI, right-click on our email and choose Mark as Not Junk

  • Next, click the Address Book button in the top left menu.

  • Next, Click on New Contact.

  • In the Email feild of the new contact form, fill in the email address you wish to add (for example: info@petrinagroup.com)

  • Click Ok

 

You’re all done! You will now receive your issues with no disruption. Thank you for whitelisting us.

PETRINA GROUP INTERNATIONAL,Inc.